Privacy Policy

The controller for the processing of personal data via this website is Alive Entertainment B.V., trading under the name Brand Architects.

Address: Cruquiuskade 251, 1018 AM Amsterdam, The Netherlands
Chamber of Commerce: 82737029
General email: hello@brandarchitects.nl
Privacy email: privacy@brandarchitects.nl

We may process the following personal data:

• first and last name;
• company name;
• email address;
• phone number;
• the content of your message or request;
• data you enter in the contact form;
• IP address;
• browser and device data;
• technical and usage data relating to the website;
• other personal data you actively provide to us.

As a rule, we do not process special categories of personal data unless you actively provide them to us and there is a valid legal basis to do so.

We obtain personal data when you:

• complete a contact form on our website;
• email, call or otherwise contact us;
• visit our website;
• use our services or submit a request;
• are processed through service providers we use for email marketing or forms.

We process personal data for the following purposes:

• to contact you and respond to messages;
• to prepare quotations and handle requests;
• to perform agreements and manage client relationships;
• to secure our website and prevent misuse, spam and automated submissions;
• to send marketing communications and newsletters where applicable;
• to comply with legal obligations;
• to improve our services and website.

We only process personal data where there is a valid legal basis. This will generally be one or more of the following:

• performance of a contract or taking steps at your request before entering into a contract;
• consent, where required;
• legal obligation;
• legitimate interest, such as website security, relationship management, business operations and responding to contact requests.

Where we process personal data on the basis of your consent, you may withdraw that consent at any time.

When you use the contact form on our website, we process the data you enter in order to handle your request or message.

To secure the form and prevent spam, automated submissions and misuse, we use a captcha solution. In that context, technical data such as your IP address, browser data, device information and the time of interaction may be processed. This processing is based on our legitimate interest in securing our website and forms.

We do not sell your personal data. We only share personal data with third parties where necessary for our services, website functionality, email marketing, hosting, security, administration or to comply with a legal obligation.

We may share personal data with, among others:

• hosting and technical service providers;
• Mailchimp for email and newsletter software;
• Meta marketing and advertising platforms, to the extent you have given consent or where otherwise lawful;
• other suppliers or processors acting on our behalf.

Where required, we conclude data processing agreements with processors.

We use services from parties including Mailchimp and Meta. Personal data may therefore be processed outside the European Economic Area. In such cases, we ensure this only takes place subject to appropriate safeguards, such as Standard Contractual Clauses or another valid transfer mechanism.

We do not retain personal data longer than necessary for the purpose for which it was collected, unless a statutory retention period applies. As a general rule, we use the following retention periods:

• contact requests: up to 12 months after completion, unless they lead to a client relationship;
• project and communication data: up to 2 years, unless a longer period is necessary;
• administrative and invoice data: 7 years, where legally required;
• technical log and security data: no longer than necessary for security purposes;
• newsletter data: until you unsubscribe or withdraw your consent.

Our website uses cookies and similar technologies. These may include functional cookies and marketing cookies. For non-essential cookies we request your prior consent where legally required via our cookie banner or cookie settings.

This website does not use a separate analytics solution. However, the website may use Meta marketing or advertising technology where applicable and permitted.

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, unlawful alteration and unwanted disclosure.

Under the GDPR, you have the right to:

• request access to your personal data;
• have inaccurate personal data corrected;
• have personal data erased where the law permits;
• restrict the processing;
• object to processing based on legitimate interests;
• withdraw your consent where processing is based on consent;
• receive your data in a portable format where applicable;
• lodge a complaint with the Dutch Data Protection Authority.

You can submit a request via privacy@brandarchitects.nl. We will in principle respond within one month.

In some cases, certain personal data is necessary for us to contact you, handle a request or perform an agreement. If you do not provide those data, we may not be able to assist you, or not fully.

We do not make decisions about individuals based solely on automated processing that produce legal effects or otherwise significantly affect you.

Our website may contain links to external websites or social media platforms. This privacy policy does not apply to third-party websites. We recommend that you consult the privacy policy of the relevant party.

We may amend this privacy policy from time to time. The most current version will always be published on our website. We recommend checking this policy regularly.

Brand Architects
Alive Entertainment B.V.
Cruquiuskade 251, 1018 AM Amsterdam, The Netherlands
hello@brandarchitects.nl
privacy@brandarchitects.nl
Chamber of Commerce 82737029

Last updated: 9 February 2026.